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16-22 Taranaki Street
How much does shipping cost?
It's absolutely free for our online orders. We will send your items anywhere within New Zealand, and you will not be charged for either postage or packaging.
Can I specify shipping instructions?
You sure can! At the Cart page enter any special delivery instructions, etc., in the grey box where it says, "Add a note to your order".
How long will it take for my order to arrive?
You can expect your items from Fresh Haircare within 3-5 working days. That is any day that isn't a weekend or public holiday.
Can I pay by bank transfer, or other means?
In short, no. Most valid credit or debit cards will do including the likes of Prezzy Cards. Sorry for any inconvenience but this is the safest way to take orders, track finances and refund if necessary.
If you're not happy with your product you can return it to Fresh Haircare within 15 days from the purchase date. Please use the contact form and I will supply a return address. If I agree that the item is not satisfactory I will happily refund the purchase price or send a replacement, with apologies.